We will always try our best to serve you as soon as possible. Our average response time is around 45 minutes  within our coverage area. However, due to unforeseen delays such as traffic or weather, some delays may occur. Our customer representative will be upfront with you should there be any delays.

Not necessarily. But as long as we have the keys and any other information we may need, you can let the driver bring the car to the workshop and have someone pick you up.

If you wish to ride with the vehicle to the workshop, you may do so as long as it is within safe carrying capacity of the towing vehicle.

Unfortunately, no. We will advise you to call your insurance company first to check if you can get your car towed for free by the insurance companies.

If no, or they might take a longer time and you could not wait for it, then only using JTCars might be a good option for you.

Yes, we do. We have necessary equipments to handle motorcycle towing safely.

Payments are accepted by clicking the “Book Now” button above and can be done through your payment card.

Yes. But the charges will be different from what displayed as it is considered a long journey. Plus customer will be bearing the toll cost (for highway).